Privacy & Cookies Policy

1. Introduction

1.1. Lizzy Biggs Photography is completely committed to safeguarding the privacy of Your (you - our web visitors and clients) data and take our responsibility seriously.

1.2. This policy applies in instances where we are the Data Handler (the ones who control how your personal data is collected, stored safely and deleted where appropriate); so for places where we determine the purposes and means of the processing of that personal data.

1.3. We use cookies and other similar technologies to collect only information deemed necessary to its running, better provision to you the user, and to aid continued successful business. We ask for your consent to our cookies when you first visit the website. Please see Section 4 for more information.

2. Credit

2.1.  This document was created using a template from SEQ Legal.

3. How we use your personal data

3.1. In this Section 3 we have set out:

  a. The general categories of personal data that we may process;

  b. In the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

  c. The purposes for which we may process personal data; and

  d. The legal bases of the processing.

3.2. We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is both/either Google analytics and Squarespace analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.

3.3. We may process your personal gallery access data ("account data"). The account data may include your name, email address, account access and activity (including but not exclusive to - times of access favourited, hidden or tagged photographs), delivery address and payment details. The source of the account data is provided by you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases, sending your purchases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.4. We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include your name, email address, telephone number, address, information about photoshoot requirements, dates, locations, specific information about the photographic subjects, product requirements and/or other data relevant to our photographic services. The source of the service data is you via contact form, email, telephone consultations, questionnaire and/or conversations in person. The service data may be processed for the purposes of providing our photographic services, ensuring back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our business and services OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.5. We may process information that you send directly or post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our blog, website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our business and services and marketing our business to future clients OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.6. We may process information contained in any enquiry you submit to us regarding photoshoots and/or photographic services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

3.7. We may process information relating to our customer relationships, including customers personal contact information and/or business contact information ("customer relationship data"). The customer relationship data may include your name, your employer, your job title or role, your contact details, email, phone, address and information contained in communications between us and you or your employer. The source of the customer relationship data is from you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships.

3.8. We may process information relating to transactions, including purchases of goods and services, that you enter into with us, our third-party web-based client management software, our third-party web-based gallery software and/or through our website ("transaction data"). The transaction data may include your name, contact details, your card details or PayPal email address and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

3.9. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.10. We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.11. We may process information relating to your photoshoot, experience or feedback on our services (“promotional data”). This data may include your picture or likeness, customer feedback, online reviews, phone or direct comments about your experience of our photographic services. The source of this data is you via direct communication, letter, email, online third-party platforms including Facebook, Google, Yell.com, Yelp.com and other sites allowing comments, feedback, and reviews. This data may be processed for promotional purposes to market to new or existing audiences and clients. The legal basis for this processing is consent OR our legitimate interests, namely running and promotion of our business and services.

3.12. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.13. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of you and our business against risks.

3.14. In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.15. Please do not supply any other person's personal data to us, unless we prompt you to do so.

4. Cookies

4.1.  https://www.lizzybiggs.co.uk uses cookies and other similar technologies to collect only information deemed necessary to its running, better provision to you the user, and to aid continued successful business. This information is anonymised except in instances where you choose to fill in a contact form or sign up to a newsletter, and then you choose which information you give. The information the cookies collect includes:

4.1.1. Tracking the whereabouts of its users to check that it is being found by potential clients within its geographic catchment area

4.1.2. The type of device such as mobile, tablet or computer and the browser from which you are viewing the website on to help direct and make sure it functions most effectively on your platform

4.1.3. How long you look at a page to see which pages most popular, and which ones are unread, so that useful and interesting content is created and irrelevant information is remove or updated.

4.1.4. Social links to allow you to easily connect to or like, comment and share use cookie technology to enable seamless integration and connection to your account. You are personally responsible for your choice to connect to one of these external platforms as it is not necessary to the running of www.lizzybiggs.co.uk. The information gathered is the responsibility to the relevant platform. Please refer to the platform e.g. Facebook/Instagram for their policies and user information.