Downloading your photographs:

If you click "download all" either in the favourites folder or at the top of the gallery homepage - you will be sent an email with a download link to download on your computer or laptop (not suitable for mobiles unless you have a file manager to unzip the zipped folder!)

-> Open the email *

-> Click the download link

-> Enter your email address and you may need to re-enter your PRIVATE DOWNLOAD PIN: 

-> Find the newly downloaded zipped photo folder in your "downloads" on your computer

-> Right click or cmd click and extract / unzip the photographs and choose where you wish to save them! 

*PLEASE NOTE: Download link emails sometimes are bounced into spam/junk by your email provider especially if you use a commercial email address - please check this folder first.

If you use Gmail or some other email providers they may sort the email into a “promotions” folder or similar so it may not be in your inbox - please check these auto filtering folders first.

Check that you typed your email address correctly when entering the gallery as this is where the email will be sent. 1 digit wrong and you wont receive your download!

If you typed your email correctly, have checked your promotions and spam or junk folders and still have not received your download email within 1 hour then contact lizzy@lizzybiggs.co.uk.

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